24 Our aim is to train at least 90% of the sales staff and their managers. NB: The training is considered to be “validated” on condition that a minimum rate of correct answers of 80% is obtained. If the rate of correct answers is lower, the trainee must repeat the entire course. In France, the slight drop in the rate is linked to the turnover for the year. In the international subsidiaries, the rate is well below the target because the training courses were implemented from October 2021 (in all subsidiaries, except for two companies acquired in 2021). COMPLIANCE 50% 50% 30% 60% 60% 40% 70% 70% 80% 80% 90% 90% 100% 100% 110% 110% 2019 2020 2021 2021 90% 88.3% 47.6% 89.6% Target 90% Target 90% Training rate in France for the e-learning anti-bribery training course International training rate for the e-learning anti-bribery training course (since October 2021) KEY PERFORMANCE INDICATORS
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