D&C_2019_Ethical_Charter_UK

The complex and competitive environment in which we operate requires strong cohesion and an unfailing team spirit at the service of our customers. This cohesion is underpinned by mobilisation of the energy and talents of each individual around a shared ambition, continuous collaboration between teams, respect for the decisions and undertakings of stakeholders, and solidarity in success as in adversity. It must prompt every one of us to continually foster the spirit of independence that forged the Group into a major player in professional distribution, both in France and internationally. Convinced that there can be no value creation without entrepreneurial freedom , we have placed this freedom at the heart of our management principles and made it the basis of our economic, social and environmental performance. Indeed, a group that moves forward is a group that is united, one that places its trust in its employees and gives priority to action. This entrepreneurial freedom is based on 3 fundamental values, seen as profoundly transformative for our Group: There can be no unity without trust and no trust without transparency. Transparency as to the objectives and the roadmap at all levels of the company. Transparency in action: say what you do, do what you say. Transparency in results, with the ability to learn from both successes and failures. A group that demonstrates entrepreneurial spirit is a group that offers considerable freedom of action. That is why we give every opportunity to men and women who dare to question themselves, challenge the status quo and turn a constraint into an opportunity. We encourage them to take initiative and experiment while accepting the right to make mistakes, which is inherent to any action. Finally, we encourage openness towards the outside world and the exploration of new territories so as to more effectively reinvent ourselves and adapt. 5