DNFP_2018_English

2018 DECLARATION OF NON-FINANCIAL PERFORMANCE OF THE DESCOURS & CABAUD GROUP 12 Our value creation Creating durable value for all our stakeholders is the bedrock of our corporate culture. Each link in the value chain must be optimised, starting with those that contribute most to value creation. Combining these links effectively helps us to build a competitive advantage in the markets we serve. FOR OUR CUSTOMERS DESCOURS & CABAUD helps its customers address their operating and sustainable growth challenges. By selecting the best suppliers and recognised brands, we provide the most comprehensive market offering, boosted by our ability to deliver a broad range beyond the stock plan. The organisation of our supply chain ensures optimal delivery of products to our customer sites. The group's buying power ensures we remain competitive in the market. The expertise of our teams and their technical advice on product choices reassures our customers are getting the right products for each application. These teams are available to develop improvement plans with our customers as a part of our value-added services programme. In addition to the sale of products, a varied and often high value-added service offering (finishing, transport, cutting, vibration monitoring, preventive equipment wear analysis, replenishing vending machines, etc.) is a key differentiator for our customers. FOR OUR SUPPLIERS Our supply chain is made up of over 1,100 leading suppliers. Products are stocked locally, serving each of our customer segments with the inventory they need and the expertise they expect. Our desire is to partner with our suppliers to gain market share. Each day our sales teams are working with our supplier teams to create the best solutions for our customers. Our creditworthiness and our ability to cope with market changes ensures the sustainability of this approach. FOR OUR SHAREHOLDERS DESCOURS & CABAUD, a family business since its beginnings, is committed to long-term growth and development of the company. Our steady and constant track record yields profits for our shareholders, guaranteeing our financial independence and the financing of our investments. FOR SOCIETY The Group's distribution business is an essential cog to creating value in the economy. Through its decentralised regional roots (660 outlets), DESCOURS & CABAUD plays a major role in the development of the local economic fabric. More than 13,000 direct jobs (all sectors) and numerous indirect jobs have thus been created (providers of logistics, IT, maintenance and advisory services, etc.). FOR OURSELVES DESCOURS & CABAUD has shown that it passes on authentic human values and the entrepreneurial spirit of its founders since its inception. The Group ensures that its development is driven by noble values and respect for people.